Professionalism : skills for workplace success (Book, 2011) [University of Maryland, College Park]
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Professionalism : skills for workplace success

Author: Lydia E Anderson; Sandra B Bolt
Publisher: Upper Saddle River, N.J. : Pearson Education/Prentice Hall, ©2011.
Edition/Format:   Print book : English : 2nd edView all editions and formats
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Details

Document Type: Book
All Authors / Contributors: Lydia E Anderson; Sandra B Bolt
ISBN: 9780135063880 0135063884
OCLC Number: 426147203
Description: xxiv, 286 pages : illustrations (some color) ; 28 cm
Contents: Module 1: Self management: Your attitude and personality --
Goal setting and life management --
Personal financial management --
Time and stress management/organizational skills --
Module 2: Workplace basics: Ethics, politics, and diversity --
Etiquette/dress --
Customer service/quality --
Human resource management --
Module 3: Relationships: Communication --
Accountability and workplace relationships --
Teamwork, motivation, and leadership --
Conflict and negotiation --
Module 4: Career planning tools: Job search skills --
Resume package --
Interview techniques --
Career and life changes.
Responsibility: Lydia E. Anderson, Sandra B. Bolt.
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