RT Sound Recording DB /z-wcorg/ DS http://worldcat.org ID 724301433 LA English T1 Just listen : discover the secret to getting through to absolutely anyone A1 Goulston, Mark,, Dixon, Walter,, Ferrazzi, Keith,, Recorded Books, LLC., Gildan Media Corporation., YR 2011 SN 9781461808176 1461808170 AB Dr. Goulston reveals the secret of getting through to anyone, even when productive communication seems impossible. He illustrates simple strategies for effectively communicating so that everyone comes out a winner.